Aspen Art Museum

Service Animals

Service animals are welcome at the AAM. The ADA defines a service animal as any guide dog, signal dog, or other animal trained to provide assistance to an individual with a disability. Service animals matching these criteria are allowed in the museum galleries. Pets or companions are not allowed in the museum. Emotional support animals are not service animals.

Parking

Street parking is available on the city blocks around the museum, with handicapped spaces available on South Spring Street. Parking is also available at the nearby Rio Grande Parking Garage.

Bike & Ski Racks
Ski Boots & Bike Shoes

Season-dependent bike and ski racks are located on South Spring Street. For safety reasons, ski boots and cleated bike shoes are not allowed in the museum; the museum provides slippers at the Visitor Information Desk on the Street Level for your convenience.

Bag & Coat Check

For your convenience and the safety of the artwork, we always encourage bags and coats to be checked into the coat room located at Street Level. We do require all backpacks and bags larger than 12 x 7 x 14 inches (width x depth x length; 30.5 x 17.8 x 35.6 cm) to be checked. Coats must also be checked unless worn throughout the entirety of your visit. Visitors are responsible for removing all valuables from their bags before storing them.

Strollers

We encourage you to store your stroller in the coat room.

Food & Drink

Outside food and drinks are 
not permitted in the museum. Beverages and food are available for purchase at the Rooftop Café on Level 3 and are only permitted in the café—they may not be carried into the galleries or other areas. Special requests may be accommodated in the Education Workshop with advance arrangements.

Artwork

We ask that visitors do not touch the artwork or stand closer than two feet to any piece unless otherwise noted or requested by a Guide.

Guides

During your visit, you will find museum staff throughout the building. Guides are happy to answer any questions you may have—whether it’s about the art on view, where the nearest restroom is, or where to find a place to sit.

Restrooms

Restrooms are located on Street Level, Level 3, and the Lower Level of the museum; they are all wheelchair-accessible and most have baby-changing stations. All-gender restrooms are located on the Lower Level and Level 3.

Photography & Video

Personal photography is welcome in most of the museum’s public spaces and galleries. Exceptions to this are noted with the no-photography icon either near the artwork label or prior to entering the gallery.

Flash and tripods or other equipment are not permitted.

For any and all commercial or nonpersonal photography, contact our Communications Department for permission in advance: aroldan@aspenartmuseum.org or 970.925.8050.

Sketching

Sketching with a pencil is permitted in the galleries unless otherwise noted. Sketchpads should be no larger than 8 1⁄2 x 11 inches (21.6 x 27.9 cm); ink, paint, markers, or easels are prohibited.

Cell Phones

While cell phones are permitted in the museum, out of respect for other visitors, we ask that you please take calls or have conversations outside of the galleries.

Wireless Access

Complimentary wireless access is available at the Rooftop Café on Level 3.

Smoking

Smoking of any kind, including using e-cigarettes, is not permitted anywhere in the museum. This will set off our fire alarms and the whole building must be evacuated.

Weapons

Firearms, other dangerous or deadly weapons, or explosives carried either openly or concealed are not permitted on the premises. This applies to all visitors, including those with firearm permits, but not to active law enforcement personnel authorized to carry firearms.



For details on accessibility within the museum, click here.